Dominican airport transfers

Punta Cana shuttle testimonials


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Testimonials - what our customers say about our Dominican airport transfers, Punta Cana tours and our staff

A selection of our most recent customer comments:

   
Henry, 01 Jan 2012 "Steven, the service provided by your drivers was excellent.  They didn't waste time, handled the luggage with care, arrived on time and assisted passengers into and out of the vans.  It was great.  Thanks so much for making our vacation a wonderful experience!"
Lauren, 31 Dec 2011 "The transfers to and from were perfect.  We had a smooth transition.  I will recommend cocotours to all my friends that will be going to Dominican Republic"
Paul, 31 Dec 2011 "Wonderful"
Jeff, 31 Dec 2011 "Everything was great"
Laura, 31 Dec 2011 "We were very pleased to have arranged transportation with Cocotours and I will write it in TripAdvisor"
Felix & Nati, 31 Dec 2011 "The representative in the DR was very courteous, informative, and best of all on time.  I would also like to say thanks for helping us rearrange our final destination location from La Romana to Samana. Thanks again for your service.  We will try and use your services in the future.   Happy New Years!"
Corina, 29 Dec 2011 "We used your company last year for our roundtrip transportation to Barcelo Palace Deluxe and received great service and now we are looking to book again with you for our 2012 vacation. Thank you."
Julie, 20 Nov 2011 "Thank you so much.. Your service is excellent."
Terri, 5 Dec 2011 Terri is a travel agent in Canada:
"Hello Steve,   We are now back from a WONDERFUL week in Punta Cana and I must commend you on your service.   Your representative was at the airport awaiting our arrival. Thank you again Steve for all your effort.  I will not hesitate to recommend you to future clients."
Troy, 20 Nov 2011 I will fly Delta Vacations and they provide free transportation, but I would rather use coco tours. The represenative Victor at the Iberostar is the best and Omar at the airport is always so helpful. Let me know if I can book. Thank You ."
Michael, 14 Nov 2011

Thank you for your excellent customer service! I have already recommended your business to others.

Donna, 25 Sep 2011

Arrived home from DR on 9/17.  Your service was great. Always on time. I will use you again if I come back. Also, I will tell my friends about you. Thank you.

Nancy, 21 Sep 2011

Your guys Engel and Barahona were wonderful.....the next time i go to DR i will use your services again and recommend Cocotours to my friends, and hopefully go on a tour. Thank you so much for everything hope to talk to you in a few months again Thanks.

Laura, 20 Sep 2011

I had a fantastic time in the Dominican Republic and would return in a heart beat if possible. The transfers went well.  Both were on time and the drivers were extremely nice and helpful

Mary, 19 Sep 2011

I was very satisfied with my service with Coco. They were there when I arrived and on time for pick up to return to the airport. I would be glad to refer others to you and use you again.

Roy, 17 Sep 2011

I just want to tell you that I was very happy with Cocotours, it was my second time using your company and I will use them again in the future, I will also highly recommend them to family and friends. Thank you for making my vacation stress free.

Dave, 07 Sep 2011

The transfer was flawless and I will use the services when I return in December

Gabrielle, 01 Sep 2011

I thoroughly enjoyed my time in the Dominican Republic, the transfer to my hotel was prompt and when I requested that my driver play some current music on the radio, he was kind enough to do so.  I had booked my trip after my family had, and Cocotours was accommodating with my pickup as my flight schedule changed both incoming and departing; the drivers were on time and made sure to inform me on weather conditions, attractions, and the area I was staying in upon my request. 

Susan, 30 Aug 2011

We were very happy with the Cocotours transportation and will be happy to recommend you to others

Krishna, 30 Aug 2011

We were very happy.  The transfers were comfortable

Karen, 24 Aug 2011

I have used your company on numerous occasions and each and every time the high level of customer service from your drivers blows me away.  I am very happy with your service and will continue to use you on all my visits to the DR.  Thanks.

Alessandro, 23 Aug 2011

Your pick up service was excellent and the drivers were professional. I think that it's the best solution, in term of time, comfort and costs.

Lola, 23 Aug 2011

We were very pleased with your excellent service, which was not only timely but fun! Your staff were always very nice. We did not schedule any tours or talk to the hotel Rep. Thanks again, especially for always being on time!!

Cristina, 23 Aug 2011

EVERYTHING WAS VERY WELL ORGANIZED. CLIENTS WERE VERY HAPPY WITH YOUR  COMPANY.

Crystal, 22 Aug 2011

I'm glad you are inquiring about my experience! I couldn't be any more happier with the service your company provided! You were so VERY helpful and went out of your way to accommodate my standby flight travel. I have never experienced a company who would accept me with wide open arms since I had only certain flights that had seat availability. You were SO flexible and helped me arrange a last minute airport transfer that would've only have happened by a company who was willing to go out of their way to make sure my needs were met. I cannot thank you enough for that. When I arrived, the driver wasn't sure about my travel arrangements since I dint have a copy of my voucher but went out of his way to drive me all the way to my resort even without having all the details of my itinerary--he made the call to his boss and found out the details of my voucher. Such helpfulness is unheard of and certainly did not go unnoticed! My pickup from the hotel for my transfer back to Punta Cana airport was seamless---the driver arrived on time and I arrived at the airport with plenty of time to spare. Thanks again for your wonderful service that your company provides. I honestly have never dealt with a company who literally bent over backwards to make sure I was taken care of. That means a lot for a woman traveling alone in a foreign country. I hope to travel back to Punta Cana and will without a doubt, be using your service again.

Michael, 18 Aug 2011

I was very satisfied with the service and transportation provided by Coco tours to and from the airport. As a show of my satisfaction with the transportation service when I have the opportunity to return to Punta Cana I would use Coco tours again in the future and would recommend you to friends and family, I would also be interested in booking a couple of tours next time.

Kristina, 17 Aug 2011

I was extremely happy with the service, everything was done in a timely matter. When I come back to the Dominican Republic I will definitely be calling you again and I would definitely reccomend your services to others. Thanks for your help!

Alexey, 17 Aug 2011

Transfer was great! Five star service!

Marcelo, 17 Aug 2011

ESTIMADO STEVE: LE COMENTO QUE FUIMOS MUY BIEN ATENDIDOS  TANTO EN LA EXCURSION A LA ISLA SAONA COMO POR EL PERSONAL DEL TRANSFER. SALUDOS CORDIALES

Dharam, 06 Aug 2011

Thank you for a wonderful experience in D R your drivers were great

Kelsie, 02 Aug 2011

Everything was great, everyone LOVED the catamaran trip and the transfers were great and on time....Thank you so much for your help with everything!  I have referred a couple people to you through my "Best Destination Wedding" forum as they are looking for private catamaran tours and airport transfers to Dreams La Romana as well.

Karen, 02 July 2011

"We made reservations the morning of needing transportation to our resort.  You accommodated us very efficiently and graciously.  Thank you very much!  We would definitely recommend your services to others.  

Cheryl, 01 July 2011

"Our transfer to and from the resort was great.Your representative was waiting on us at the airport
with a visible sign.We were happy with your service, no waiting"

Kent, 27 June 2011

"The first driver was so very friendly and nice to us.  Since it was our first time there, we were both nervous and excited.  The driver, who was the first person we interacted with, really made us feel at ease and welcomed right from the start.  He told us many things about your beautiful country on our drive to the resort.  We knew we were going to have a great vacation. When we arrived in Punta Cana, the driver was waiting.  When it became time for our vacation to end, the driver was very prompt, helped us with our luggage and got us to the airport on time.  With all that said, I have absolutely no complaints and was very happy with Cocotours."

Lindsey, 26 June 2011

We had a great experience with Coco Tours!! We had no troubles with the transportation and we booked 2 excursions with the representative at the resort. We did horseback riding and the Adventure Boogies.  Both were very fun and something we will always remember.

Alexandria, 25 June 2011

The transfers were very good, thank you. They arrived on time and made sure I reached my destination on time. The drivers were helpful and friendly. I did book two tours with my representative, Victor. Victor was knowledgeable and friendly. I have been to Punta Cana, Dominican Republic 4 times, including this most current trip, and plan to return in October with more people. The last experience was overall enjoyable, safe, and fun. I owe quite a bit of this to your company, and especially Victor. Thank you very much for having representatives like him.

Zalika, 25 June 2011

"Our transportation was phenomenal! They were waiting for us at the airport and waited for us on our way back. The representative met me the next day at the hotel. He was on time and gave an excellent presentation. We didn't book any tours but we appreciated the information. When we go back, we will be sure to book with Cocotours again!"

Kevin, 31 May 2011

"Buenos Dias Steve,   It was fantastic service.............I have been to the D.R. many times and we usually get a rental car at the airport and make our own way.We have learned what an exhausting experience it is to fight your way through the taxi guys just to get to the resort. The friends we always travel with J and P M came in on a different flight and they also used your service. We have all talked to several people and have recommended your service very highly. We will be back in a few months and I will e-mail you to arrange another pickup. All of your guys were very nice and very professional and most important it was a stress free experience for me and more importantly, for my wife. If you need any references feel free to contact me at any time.      Muchas Gracias,"

Orlando, 23 May 2011 "The service was excellent. Thanks for everything. I probably will return next month. I'll let you know."

Michael, 21 May 2011

"All went well. Thank you"

Carl, 21 May 2011

"Every thing went smoothly with the transfers. Would recomend your service"

Diana, 21 May 2011

"Hi Steve! The transfers were very good, both ways... we were very pleased with Cocotours and the transfers. We did not take any tours with Cocotours while in the Dominican Republic. (Don't worry - we didn't use another company at all - we just hung out at the hotel all week!)

Lisa, 21 May 2011

"Our drivers were on time for both transfers and were very cordial.  If we go back to the Dominican Republic, I will definitely book transfers with you.  I will also pass on your name to any friends who make the trip.  Thank you again for the great price and prompt service"

Paula, 21 May 2011

"Everything was smooth in both directions...both drivers were great."

Sam, 20 May 2011 Just wanted to say thanks for the transportation . I am back in NY today  ...had no issues with coco tours whatsoever. very fast and reliable service. Victor at the hotel was very pleasant too.. I will definitely check back with you when I book my next vacation. Thanks, Sam
Jerry, 19 May 2011 "I have some friends who recently returned from La Romana and they told me how good their experience was with your company. They booked through Coco Tours in February"
María, 11 May 2011 "I used Coco Tours last time I was there and loved the service!"

"The transfer service to and form the airport was very good.  It was a little difficult to navigate through the many vendors in the airport before getting to the desk, but I'm assuming that's just the way it is. I did have contact with your tour representative at the hotel and was pleased with his service. If we're ever back in Punta Cana, we'll reach out again for transfer" from Dapo on 30th April 2011

Robert, 10 April 2011 "Our quotation is accepted. We used your company last year and found the service to be quite acceptable."

Theresa, 19 April 2011

"Recently my husband and I used CoCo Tours while staying at the Barceló Dominican Beach Resort in the Dominican Republic.  The transfers from the airport to our resorts were smooth and without issue.  While staying we used CoCo tours for our transfers and to book our excursion and we had nothing but AMAZING service.  Ambio our Coco Tour Representative, went out of his way to ensure we had a great experience. The first full day we were there Ambio called our room and gave us great information on how to keep our trip a safe and fun.  While meeting with him about excursions he answered every question we had and ensured the one we picked would be great.  He did not lead us down the wrong path at all!  My husband and I will be using Coco Tours again solely because of the experience we had with Ambio!!! Very truly yours"

Shannon, 5 April 2011

"The transfers were fine--they were easy to find and we didn't have to wait long when we arrived. Departure time was on time (early) which was nice as well."

Eleonore, 4 April 2011

"Transferts were good - nice drivers !"

Peter, 4 April 2011

"Steve we were very impressed with your service & the drivers, also your rep at the hotel was very helpfull. We used XXX last time, ( never again ) "

Dave, 4 April 2011

"Steve, our transfers were excellent, no issues I will definetly book with you when we book another trip to the Dominican Republic"

Laura, 4 April 2011

"We only used coco tours for airport transportation.  The driver was wonderful and we appreciate the excellent service" from

Melanie & Darren, 4 April 2011

"We were thrilled with Coco service. Easy to find in the airport, very safe driving to and from (which you don't always get). They only contact we had at the resort was with Roberto the day before we left. He was very nice and got us all set up with our departure times...We are grateful we were able to use your service and we will highly recommend it to to others!" 

Seth, 4 April 2011

"They were all helpful and courteous. I will definitely use again, hopefully soon!" 

Christiane, 13 March 2011

"Thanks Steve will do business again and refer some friends to your company"

Debbra, 14 March 2011

"We received great service from both you and our hotel rep Johnathan...He was fantastic, professional, courteous and especially helpful to all of us.  We travel every year and many times to Marien, we will definetly use CoCo tours again!!"

Liz, 13 March 2011

"All went great and roberto at the hotel was wonderful.. We did go parasailing thru coco tours and the kids went crazy over it. I hope to be returning in november and will be contacting you again. Thank you for your wonderful hospitality and the weather was amazing as you said it would be"

Terry, 2 March 2011

"The transfers were great and so was the whole vacation. Your company and Ambiorix made it all happen Thanks for everything"

Jade, 24 Feb 2011

"It went great! ....and the transfers worked out fine for him. Also we ( my husband and I) used Coco tours for our transportation to and from the airport. As well a few of my family members and some of my wedding party arranged transportation with Cocotours. The staff was friendly and worked expeditiously to get us to our destination. Thanks again"

Rick, 24 Feb 2011

"We had a wonderful time. Luis was phenomenal and very accomodating."

Joe, 26 February 2011

"I just wanted to thank you for an excellent ride to and from the airport" 

Lisa, 22 Feb 2011

"I would like to thank you for all of your help and patience in helping me book my transfers.  I feel much better having transportation booked in advance."

Heidi, 14 January 2011

"Wanted to let you know that we were really pleased with CocoTours!  Pick up was right on time and very expeditious.  Thanks so much!"

Steve (from Australia) 11 Jan 2011

"I was a customer of Coco Tours and Fernando was the representative while i was visiting the Dreams Palm Beach Punta Cana.

I would like to say that Fernando did such a wonderful job in looking after my wife & I and i would like to recognise his great work.

Please thank him on our behalf and that he made our experience a lifetime of positive memories.

He was very helpful, courteous and always presented exceptional customer service. He made us feel very welcome and treated us very kindly.

I would highly recommend Coco tours (especially Fernando) for all your tour needs to anyone who wishes to visit Punta Cana.

hankyou again and Thankyou Fernando."

Misty

"WE USED YOUR SERVICES FOR AIRPORT TRANSPORTATION ON JUNE 15TH & JUNE 19TH, 2010.  ORIGINALLY WE SET UP OUR TRANSPORTATION FOR PUNTA CANA AIRPORT BUT THEN DUE TO THE SPIRIT AIRLINE PILOT STRIKE WE WERE LEFT TO FIND A NEW FLIGHT THE NIGHT BEFORE OUR VACATION.

THE ONLY FLIGHT WE WERE ABLE TO FIND WAS THROUGH JET BLUE AT THE SANTO DOMINGO AIRPORT.  YOUR COMPANY WAS OUTSTANDING IN ACCOMODATIONG OUR FRUSTRATING FLIGHT PLANS AND YOU WERE ABLE TO COME TO OUR RESCUE DISPITE THE 3 HOUR CAR RIDE FROM THE AIRPORT TO DREAMS PUNTA CANA.  

THANK YOU SO MUCH FOR SAVING OUR VACATION!!  WITHOUT YOU & YOUR WONDERFUL STAFF WE WOULD NEVER HAVE MADE IT TO DREAMS FOR OUR 10 YEAR ANNIVERSARY!!    YOU’RE THE BEST & I WOULD RECOMMEND YOUR COMPANY TO EVERYONE I KNOW!!!    THANK YOU, THANK YOU, THANK YOU!!!!!!!!!   J

Lauren

"Thank you very much Steve. I just want to let you know Eric and I had a wonderful time on the tour we took on saturday prior to me getting ill and we would like to thank Juan Carlos for all of his help. We will definitely be using Coco tours again on future vacations. Thanks again.

Wayne and Siobhan

"I just wanted to commend our rep Jordanis Garcia in Puerto Plata.  He was excellent!"

Patty

"We booked our vacation through American Airlines and they assigned us Coco Tours to do our transfer rides and snorkel trips etc... Thanks for your prompt reply and again for having a real gentelman working for you! I wanted to tell you what a wonderful time we had mainly due to your increduble on site host named Fernando Serrano B. Coco Tours is very lucky to employ Fernando!!!! He was so kind and helpful. He made us feel right at home and kept an eye on us and was always there when when we needed him. We were nervous to travel because we were 5 women alone but Fernendo was our Guardian Angel. Please pass on to him how much we loved him."

Frank

"Myself and 3 associates booked our trip to Dreams Punta Cana through Orbitz.  We want to convey our pleasure with the services provided by your company.  Specifically, we want to highlight the outstanding service provided by Roberto.  He was knowledgeable, had a very pleasant demeanor, and effectively dealt with any issues that we encountered. Thanks

Leah

"Thanks so much. We received the bag today. Great service. I will be sure to recommend cocotours to friends who travel to the DR and hopefully next time, we can do an excursion with the kids."

 

 



Plaza Katrina, Pueblo Bávaro Bávaro, Dominican Republic
Tel:  +1-809-455-1259, Fax: 1-809-586-1237
(Please note that the above phone numbers are only manned from 8:30 am until 5:30 pm Dominican time which is currently 1 hour ahead of EST)
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Punta Cana shuttle testimonials