Contact Cocotours

General Enquiries

Our offices are manned from 9:00 am to 4:00 pm Dominican time which is currently the same as Eastern Standard Time.

If you already have a Cocotours reservation

If you are flying into or out of Punta Cana already have a reservation with Cocotours, and wish to discuss this with us, or give us flight or hotel information, please telephone:

US: +1-(617) 874-2258 from 9:00 am to 4:00 pm EST, Mon-Fri
DR: +1-(809)-586-1311 from 9:00 am to 4:00 pm EST, Mon-Fri

Alternatively please write to our reservations department to

If have questions about Cocotours transportation or excursions which have not yet been booked

If you are contemplating booking one of our tours or airport-transportation services, please give us a ring on +1-809-586-1311 from 9:00 am to 4:00 pm EST(Mon-Fri) or contact us on

Emergency Out-of-Office Customer-Service Contact

In emergencies we can be reached as follows:

Punta Cana (including Santo Domingo and La Romana)     +1-829-423-8811

Puerto Plata (including Sosúa & Cabarete)                       +1-829-423-8804