Contact Cocotours

General Enquiries

Our offices are manned from 9:00 am to 4:00 pm Dominican time which is currently the same as Eastern Standard Time.

If you already have a Cocotours reservation

If you are flying into or out of Punta Cana already have a reservation with Cocotours, and wish to discuss this with us, or give us flight or hotel information, please telephone:

US: +1-917-460-1834 from 9:00 am to 4:00 pm EST, Mon-Fri
DR: +1-809-586-1311 from 9:00 am to 4:00 pm EST, Mon-Fri

Alternatively please write to Heather on transportation@cocotours.com.

If have questions about Cocotours transportation or excursions which have not yet been booked

If you are contemplating booking one of our tours or airport-transportation services, please give us a ring on +1-809-586-1311 from 9:00 am to 4:00 pm EST(Mon-Fri) or contact us on transportation@cocotours.com.

Emergency Out-of-Office Customer-Service Contact

In emergencies we can be reached as follows:

Punta Cana (including Santo Domingo and La Romana)     +1-829-423-8811

Puerto Plata (including Sosúa & Cabarete)                       +1-829-423-8804