Frequently Asked Questions
Airport Transportation FAQs
What type of transportation can Cocotours offer?
Cocotours offers private and shared ride, although shared ride has been suspended due to the pandemic. Our vehicles have between 5 and 55 passenger seats, so we can cater for you whether you are a group of 2 or 2,000. All vehicles have a/c. We use 12-seater vans for most of our Punta Cana shuttle and private transportation services.
What geographical area does Cocotours cover?
We can drive you anywhere in the Dominican Republic.
We'll be staying in two different hotels in Punta Cana. Can you drive us from one hotel to another?
Yes, we often are asked for this, mainly in Punta Cana.
Our party will be dining outside our hotel on one of our evenings in Punta Cana. Can we book our transportation with Cocotours.
Once you've picked us up at the airport, and we're on our way with your driver to our hotel, would it be possible to stop at a supermarket?
Yes, not a problem, but this would only be possible if you book private transportation with us.
Booking your Dominican Airport Shuttle
When should we book?
As soon as you can, as this ensures a vehicle and driver will be available on your requested dates.
How can I pay?
We accept payment with a credit or debit card via PayPal which is generally considered reliable and secure.
I'd like to make our vacation a bit more special. What can Cocotours offer to make our vacation start and end on a high note?
Well, over and above the wide range of tours and excursions from Cocotours, we can sometimes offer VIP lounge access at Puerto Plata (POP), Santiago (STI) and Santo Domingo (SDQ) airports. Contact us for details.
Dominican Shore Excursions
We're arriving on a cruise ship, what can you offer us?
It depends where your ship comes in, and which cruise line you arrive on as some of them have restrictive practices which make it difficult for Cocotours and our competitors to pick you up. Contact us for clarification.
Dominican Airport Matters
Where do we meet your Cocotours representative?
Our uniformed Cocotours airport greeter will be awaiting you as you exit the terminal building, he'll either be standing under a Cocotours sign or he'll be holding one.
Tours from Punta Cana
I am in Punta Cana, and would like to take one or two of my family on a Santo Domingo tour, with a pick up at our resort. How much will that cost for 1 or 3 of us?
If you'd like a private tour with a comfy van, uniformed driver, and English-speaking guide all to yourselves, our rate for the day including the guide, transportation, entrance fees to all the sites, and including a buffet lunch at El Conuco typical restaurant, would be US$650 for the three of you. it would be a full day, a pleasant enough drive, and lots to see and experience. Alternatively you could book our group tour which operates most days of the week for US$95 per person.